Opening Pawca…
Operator: Pawcare. This is the operator name supplied for this service; no company registration or legal jurisdiction is represented here.
The public /support form accepts support and privacy requests even after account closure, without sign-in. Keep its secret receipt for replies; private account data is not disclosed without independent identity verification. Domain support email is not active yet.
We review access, correction and erasure requests individually and explain any records retained and the reason. The operational review target is 30 days, not a guarantee of automatic deletion. Permanent pet identifiers, QR links, recovery history, identity tombstones and necessary audit records are preserved. Retained records and offline backups have no automatic erasure schedule today. Any approved manual erasure must also consider media references and offline backups.
The configured service uses Render for hosting, Supabase for PostgreSQL, Cloudflare R2 for media, Mapbox for maps and geocoding, and Telegram for authentication and messaging. Each receives only the data needed for its function; provider logs and retention are managed separately. No payment provider is activated.
Support and privacy requestsSubmit accurate information and only images and content you are entitled to share. Do not submit abusive or misleading reports or expose another person’s private contact information in public text.
Pawca helps people identify pets and coordinate human matches. It cannot guarantee recovery or reunion. Check that an animal and its claimed owner match before arranging a safe handover.
Any reward is an owner’s promise. Pawca does not hold reward funds or guarantee payment. If sponsored content is offered in future, it must be labelled; business claims remain the responsibility of the submitting business.
A Found report or a confirmed identity match is not a completed reunion. Only the current authorized owner can confirm physical receipt. Ending a search without receipt is not a successful recovery. Initial network alerts may finish while the search remains active.
Recovery participation is optional. PawCircle relationships, Watcher participation and nearby community alerts have separate consent controls. Sponsorship never buys recovery priority or verified impact.
Account closure permanently ends account access and participation. Permanent pet identities, QR codes and appropriate recovery records remain; closure is not complete deletion of stored data.
Updated November 10, 2026 · version 2026-11-10.1
Pawca is a community coordination platform, not a government agency, shelter, emergency service or veterinarian. Use an account only with an authorized Telegram identity. Minors should use the service under appropriate guardian supervision and applicable law. Do not publish another person’s private information without authority.
You are responsible for accurate reports, photos, entity offers and any reward promises, and for having the right to publish them. Do not impersonate a pet owner, make unsupported accusations or publish misleading or confidential information. Never rely on a digital match alone: verify evidence and arrange a safe handover, involving relevant authorities when needed.
Map locations, matches and alerts may be approximate, delayed, wrong or undelivered. Pawca cannot guarantee a recovery, reunion, safety or successful transfer. Watcher, nearby alerts and PawCircle relationship alerts use separate optional controls that may be disabled using the service settings.
You retain ownership of your content. Publishing it publicly grants Pawca a nonexclusive, royalty-free license to host, display, technically adapt and distribute it through platform features and share links while it remains available, subject to necessary retention. This does not grant a right to sell your photos to advertisers. Report rights violations or takedown requests at /support.
Harassment, stalking, automated harvesting of user information, fraud, harmful content and unlawful use are prohibited. We may restrict access or content for safety or violations, subject to mandatory rights and available review channels. Badges, rankings and verification indicators are not guarantees of another person’s or business’s reliability or professional quality.
Businesses are responsible for their offers, prices, legal and professional claims and fulfilment. Pawca does not sell or guarantee their goods or services. Participation never purchases rescue priority or an automatic trust badge.
A published reward is the publisher’s promise, not funds held or guaranteed by Pawca. Use private contact channels only for legitimate recovery, and do not republish others’ contact details without consent. Administrative messages are distinct from optional location alerts and promotional preferences.
You may close your account in privacy settings, ending access and participation without promising total erasure of permanent pet/QR identities or recovery and audit records. Requests for access, correction or erasure remain available through /support after closure with independent identity checks. The Privacy Policy and mandatory law govern retention and transfers.
The service is provided according to available capabilities without guaranteed recovery, uptime, alert delivery or map precision. Nothing here excludes non-waivable liability, consumer rights or data protection rights. Material terms changes require renewed acceptance. Complaints can be sent to /support without giving up the right to seek help from competent courts or regulators under applicable mandatory law.